Community Transportation

Middlesex County Connect

A new transportation system is now servicing your community! 

Connecting Thames Centre to Oxford County and the City of London

 

Use the buttons below to find out more information!

Fares
Schedules
Bus Stop Locations

Guidelines
Covid-19 Health & Safety
FAQ

 

*The information on this page is the most recent route, stop location, schedule, and fare structure. This information is subject to change based on user feedback and monitoring rider usage. Please check this page frequently for service updates.*


 

ATTENTION: CT Survey Phase 3

Phase 3 of the Community Transporation Survey is available now! Let us know your preferences as they relate to routes, schedules, stop locations, and COVID concerns.

To complete Phase 3 of the survey, please click here.

 

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Fares

Exact cash fare is required. Bus drivers do not carry change.

All one-way rides: $5.00 

Children 5 and under: FREE

Support persons: FREE

Veterans: FREE

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Schedules

Route 1: Woodstock - Ingersoll - Thamesford - Thorndale - London

Route 2: Dorchester - London

***Check the route schedule, arrive at the bus stop 5 minutes beforehand and be sure to be in plain view of the Bus Operator.  Have your cash ready. Remember Bus Operators do not make change - exact fare of $5.00 is required.  Use hand rails when entering and exiting the bus and be sure to have all your belongings when entering and exiting the bus.***

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Bus Stop Locations

To access map images of stop locations for both routes, please see the documents below.

Route 1 Stop Locations: Woodstock, Ingersoll, Thamesford, Thorndale, and London

Route 2 Stop Locations: Dorchester and London 

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Guidelines

Passenger Guidelines

Middlesex County Connect is committed to a safe and reliable transit experience for all passengers and bus operators. Passengers will be treated with respect in every interaction with bus operators, and can expect that operators will do their best to ensure an efficient and timely arrival to their destination. Passengers will treat bus operators, and other passengers with the same level of respect and courtesy and shall adhere to the guidelines and regulations. These regulations are in place to ensure a respectful and safe experience for all parties. Failure to comply may result in the operator asking the passenger to leave the bus.

For a complete list of passenger guidelines, please see this document.

Accessibility Guidelines 

Middlesex County Connect is committed to eliminating barriers and improving accessibility for persons with disabilities in a manner that respects dignity, independence, integration, and equal opportunity.

Our buses are equipped with an accessible lift on the passenger side of the bus to assist passengers. The lift can be used by passengers with limited mobility or who require a mobility aid which prevents them from boarding at the front of the bus. The lift can be deployed by the bus operator upon request, however, you must be able to maneuver your mobility aid into the designated area on the bus.

The final decision concerning if the mobility aid can be safely loaded onto the bus will be at the discretion of operator.

  • Service Animals

We welcome people with disabilities and their service animals. People with disabilities are permitted to be accompanied by their service animal and keep that animal with them when accessing the transit service.

It is the responsibility of the person with a disability to ensure that his or her service animal is kept in control at all time and clear of all aisles and exits.

  • Support Persons

A person with a disability who is accompanied by a support person will be permitted to have that person accompany them while using the transit service. The service is free of charge to support persons accompanying a person with a disability.

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Covid-19 Health & Safety

As per the Middlesex London Health Unit (MLHU) Section 22 Class Order, which took effect July 20, 2020, everyone, with the exception of those meeting the exemption criteria, is required to wear masks/face coverings while on-board public transit.

Exceptions to the MLHU’s mandate can be found on the Middlesex-London Health Unit website.

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FAQ

For more information and frequently asked questions, please see this document. 

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Contact Us:

Taylor Mooney

Project and Communications Coordinator 

County of Middlesex

tmooney@middlesex.ca

 

Cindy Howard

General Manager Finance and Community Services     

County of Middlesex

choward@middlesex.ca

 

Jason Keillor

General Manager Transit Operations

Voyago

jkeillor@voyageurtransportation.ca

519-455-4579

            

Maps

Use our interactive MiddlesexMap to explore the County.

View the map

Job Opportunities

Careers at Middlesex County are widely varied reflecting the broad spectrum of services we provide.

Find Career Opportunities

Strathmere Lodge

Strathmere Lodge, a not-for-profit, long-term-care home is owned by the County of Middlesex.

View the Lodge Information

Accessibility

Committed to service excellence. 

Learn about Accessibility