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  1. Home /
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Housing and Homelessness Logo

Community Navigator

Community Navigators are experts on all the services and programs within Middlesex County, and is your first step in finding which service could be the best fit for you. They have knowledge about local organizations who assist with housing, securing employment, education, accessing mental health and addiction services, food and clothing supports, social assistance, and everything in between. 

They can help you every step of the way: from discovering which program may be best suited to your needs, from applying to, referrals and connections with that program, as well as compiling and completing required documentation.

If you think the Community Navigators could help you, please reach out at @email or (519) 434-7321 ext 4030.

If you are a resident of Middlesex County you qualify for assistance: there is no referral required, no eligibility requirements, and no cost. 

Our Community Navigators are here to help and are happy to be your first step!

Some supports provided:
  • Applying for housing and income related applications or documents
  • Applying for supports for utility and/or rental arrears
  • Supports with heating – propane, gas, wood, oil
  • Referrals to mental health, addiction, food, clothing, employment agencies
  • Temporary housing solutions
  • Outreach services (Navigator + CMHA worker may meet clients unsheltered)
Helpful Links

Follow the Community Navigator on Facebook! 

Library link to Community Navigator Page 

Social Services Nav

  • Housing and Homelessness
    • Community Supports
    • Community Navigator
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    • Urgent and Immediate Assistance
Crisis Support

Homelessness Facts

See All Facts
Homelessness is only an urban problem.

Homelessness exists in rural communities across Canada. It just looks different. While people may be living on the streets, community members may also be couch surfing, sleeping in abandoned buildings, living in vehicles or homes without heat and electricity, or staying in motels and shelters. It is important to consider the entire spectrum of homelessness, as everyone’s journeys and experiences are different.

Rural communities don’t have homelessness because everyone knows everyone.

Because of the hidden nature of homelessness, you may not be aware of community members who are experiencing homelessness or housing insecurity. In smaller communities, stigma and anonymity often can prevent community members from reaching out.

There are plenty of affordable housing options in rural areas.

There are few and limited affordable housing options in rural communities. In rural communities, rental housing is often limited, and at times is in poor condition or too expensive for people to afford.

If you’re homeless in a rural area, you can just go live off the land.

No one chooses to be homeless. In Canada’s harsh climate, many people experiencing homelessness suffer from frostbite, physical health challenges and tragically, some lose their lives.

Rural homelessness isn’t as serious or urgent.

Rural communities are facing increasing pressures with limited services. As urban systems become overwhelmed, more rural communities across Canada are taking action to provide prevention programs, housing supports, and develop emergency accommodations and supportive housing, often without sufficient funding or support.

Rural homelessness statistics are low, so it’s not a big issue.

Rural homelessness is significantly underreported due to data gaps. However, research is emerging that shows that rural homelessness is occurring at per capita rates that are equal to or greater than some of Canada’s largest urban centres (Schiff et al., 2023).

Rural homelessness is mostly caused by addiction or mental illness.

While addiction and mental illness may lead to some people experiencing homelessness, people often develop these challenges as a result of the trauma and instability caused by homelessness. Homelessness is driven by a number of complex factors including poverty, the loss of employment, domestic violence or systemic barriers that disproportionately impact marginalized groups.

Middlesex County

Middlesex County
Administration Offices

399 Ridout Street North
London, ON N6A 2P1 

Tel. 519-434-7321
Fax. 519-434-0638

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  • Maps
  • Government
    • Warden & Councillors
      • Past Wardens
    • Accountability
    • Agendas & Minutes
    • Boards & Committees
      • Committee & Board Recruitment
    • Land Acknowledgement
    • Local Council Day
    • Municipalities
    • Privacy
    • Strategic Plan 2025-2030
      • Strategic Priority 1 - Economic Development
      • Strategic Priority 2 - Collaboration & Partnerships
      • Strategic Priority 3 - Sustainable Infrastructure Development
      • Strategic Priority 4 - Adaptability & Agility
    • Who Does What?
    • Middlesex County Governance & Administration Centre Project
  • Departments
    • Asset Management
    • Economic Development & Tourism
      • Invest In Middlesex
      • Visit Middlesex
    • Emergency Services
      • Ambulance
      • Fire
        • Fire Stations
        • Fire Safety Tips
      • Emergency Management
        • CERV Team
        • Disaster Preparedness
        • Learning About Emergencies
    • Financial Services
      • Budget - OpenBook
      • Financial Information
      • Procurement
      • Property Tax
    • Forestry & Natural Heritage
      • Hunting
      • County Woodlot Management & Conservation
      • Natural Heritage Planning
      • Weeds & Pests
      • Woodlands Conservation By-Law
      • Woodlands Dashboard
    • Human Services
      • Children's Services
        • Child Care Service Plan
        • Middlesex and London Child Care Waitlist (OneHSN)
        • Child Care Centres
        • Childcare Fee Subsidy Program
        • Canada-Wide Early Years and Child Care Program
        • Fanshawe College Bursary - Early Childhood Education Program
        • Middlesex Children's Services Network
        • Directed Growth Call Out
      • Discretionary Benefits
        • Burial Assistance
        • Reusable Hygiene Product Initiative
      • Employment Supports
      • Housing and Homelessness
        • Community Supports
        • Community Navigator
        • Education
        • Urgent and Immediate Assistance
      • Ontario Works
        • LEAP - Learning, Earning and Parenting
    • Human Resources
      • Job Opportunities
    • Information Technology
      • Broadband ISP Map
      • Municipal Modernization Project
      • Strategic Plan
    • Legislative Services
    • Library
      • Middlesex EarlyON
      • Middlesex Family Connections
    • Long Term Care
      • Accommodations
      • Admissions & Care
      • Lodge Dashboards
      • Maps & Brochures
      • Recreation
      • Services
      • Privacy Statement
    • Planning & Development
      • County Official Plan
        • Middlesex County Official Plan
        • County Official Plan Update
      • Housing Accelerator Fund
      • Development Applications
      • Mapping
      • Middlesex County Development Charges
      • Planning Dashboards
      • Resources
      • Contact Planning
    • Roads
      • FAQs
      • Environmental Assessments
      • Bidding Opportunities
      • Transportation By-Laws and Permits
        • By-Laws
        • Permits
      • Glendon Drive Roundabout
  • Living Here
    • Attainable Housing Review
    • Accessibility
    • Middlesex County Connect
      • Advertise with Middlesex County Connect
      • Transit Guidelines
    • Employment Services
    • History of Middlesex County
    • Immigrants and Newcomers
      • I Am Middlesex Campaign - 2025
    • Tourism
    • 225 Years of Middlesex County
      • Warden for a Day Contest 2025
  • News
  • Contact Us
    • Staff Directory
    • Submit a Service Request